Customer service is at the heart of our business philosophy. We know that the satisfaction of our clients is the only guarantee for our own success. Whatever your needs, our sales team is always here to help so that you can buy abroad with confidence.
"Just a quick note to say thank you for making my purchase of the apartment in Torrevieja such a smooth and enjoyable process. I just had confirmation from the solicitor today that the purchase has been completed, I've emailed the solicitor to say you can have the keys. Many thanks for your offer to hold a spare key, and to provide transport to/from the airport when we visit the apartment in a few weeks. All round an unbeatable service, see you in a few weeks."
(David J Dunmore.)
"We have just returned to the UK after buying a property via yourselves. We are writing to express how happy we were with the services offered by Steve and Sherida. They had obviously listened to what we had said on the telephone and all properties had something of what we required. Luckily we have purchased our favourite, however there were two other properties that we would have thought seriously about. We appreciated their practical and expert knowledge when buying off-plan to gain the most from the property floor plans, their advice on the legal processes and, last but not least, any request was answered. We needed to be sure we could afford the payments on a mortgage, and this information was given to us prior to offering. They worked extremely hard in order that we got the best out of any time spent with them. Thank you."
(David & Jenny Gibson.)
"We would just like to say what a fabulous couple Debbie and John were. Nothing was too much trouble and we had a wonderful weekend (although a bit hectic) choosing our new holiday home in Cyprus. They had organised the time very well and showed us a good selection of properties. It must be very difficult to match people and properties and they were truly professional and managed this excellently. As it was a bank holiday at the time I was very surprised that they were able to get developers to come out to show their properties but they obviously had a very good rapport with all of the one's we saw."
(Penny & Karl.)
"We wish to thank Buy Abroad for all its help in our successful purchase of property in Liopetri, Cyprus. Special thanks must be given to Steve and Sherida Cooper who through their knowledge and professionalism were so much help to us in our endeavours. We would still be either looking, made a bad investment or not purchased a thing if it had not been for their advice and help. We cannot thank them enough, a truly awesome couple and a valuable asset to your company. There was no coercion, their desire was for us to purchase a property that we would like and can afford and to let us know all they know about the area, property, and any pitfalls and advantages. We would have no hesitation in recommending Buy Abroad to anyone who has a serious interest in purchasing property overseas."
(Colin & Eve McKenzie.)
"We wanted to take the time to write to you about our viewing trip to Costa Blanca. Firstly, we were expecting in-your-face sales tactics, but it certainly was not that. Simon, with whom we spent most of our time, was one of the nicest people we have met in the Sales industry; we cannot praise him enough, it was a pleasure dealing with him. Mark also, although we didn't spend as much time with him but we are sure he would have been exactly the same as Simon. Both very nice guys, we would have no hesitation in recommending Buy Abroad or Simon and Mark. Secondly, you did tell us that we wouldn't be hounded day and night and you were right; we appreciate that very much. We would also like to thank you for all your help and your generous offer."
(Michael & Janice Williams.)
"Having recently returned from a successful viewing trip to Cyprus, we felt we had to write to you in praise of John and Debbie Mills, your staff in the east coast area of Cyprus. John and Debbie made us both feel at ease, and at no time put any pressure on us, unlike the way some of your competitors did. Although the two days were long and tiring for us, and even more so for John and Debbie, nothing was too much trouble. They even kept us company on the final night and dropped us off at the airport at half-past midnight. This was a Sunday, and also a Greek national day, a public holiday! We now look upon John and Debbie as friends and look forward to meeting up in Cyprus again, and buying them a drink or two."
(Barry & Julie Smith.)
"We are most grateful to Kev and Gill in Cyprus for giving us so much of their time, plus offering excellent advice and info. In fact, our two days in their company were not only very rewarding in terms of the advice given and the property viewing experience, but were made even more enjoyable by the gentle manner in which they entertained us. Having now had time to consider and digest the whole Cyprus experience, we have come to the conclusion that we are definitely in love with the place and therefore will be re-visiting Cyprus in the not too distant future in order to carry out further research with regard to eventually making our stay in Cyprus permanent!"
(Malcolm & Dorothy Hargrave.)
"Firstly, thank you so much for the pictures you sent to us, they were much appreciated. Secondly, thank you enormously for the time you spent with us and the way you interpreted our needs so well. From our point of view the trip could not have been more successful and your local knowledge and contacts were invaluable. We could not have successfully found our choice without you. Needless to say we are delighted with our purchase."
(Colin & Maureen Seymour.)
"We have returned from our break in the Algarve and once again Kirsten pulled out all the stops. Fantastic. You must be proud of her. All of the people we visited (Sofia, Ivonne, Mary and Phillipa) were fantastic, so helpful and friendly. And as for the developer, Lucio, the girls have fallen madly in love with him. We are even more impressed with the development. We visited it on Friday and the standard is fantastic. Oh well, back to the British summer. Once again, thanks ever so much."
"Just a quick note in praise of Steve and Sherida in Cyprus. They were excellent when we bought and since then have been more than helpful in helping us finding out where to go to buy everything for our new home. Keep up the good work."
"I have been in contact with your company for about two years now after I made initial enquires about purchasing a property in Cyprus. Over that period, everyone I have dealt with in the Bedford office has been very helpful. I especially appreciated the fact that whilst they kept in contact, they waited until my husband and I were ready to buy and did not hassle or hound us. That is why when we decided to go to Cyprus for a few weeks holiday I booked an appointment with you to view properties at the same time.
When I booked the appointment months beforehand, I arranged with Gary that I be contacted on 25th June and duly received a call from Gill Neddham on that date. We discussed our requirements and confirmed timings etc. Gill and Kevin took us out on the Tuesday and showed us properties that fitted our requirements. They were so helpful, discrete and very intuitive as to what we liked and did not like. In the end we bought the second plot we saw. They were with us through every step of the process and made it all so much easier. Their advice was invaluable and we cannot speak highly enough of Kevin and Gill and must say that we have never had such a good buying experience before. They are such a credit to your firm. They were professional and offered us all the help we could wish for. They obviously know the market and Paphos like the back of their hands and I know we could not have found our dream home with out them.
Everyone we have dealt with in your office to the developer to the solicitor has been a pleasure to do business with, but Kevin and Gill were exceptional. As an employer myself I would count myself fortunate to have people like this in my employ."
(Mrs M Coston.)
"I felt I had to congratulate Buy Abroad for the smooth and excellent way in which I was assisted in buying a property.
Both Steve and Sherida Cooper were most helpful in every way possible so as to make the purchase quick and easy, and even an enjoyable experience! I feel extrememly indebted to Steve and Sherida and would be grateful if you would please convey my thanks to them.
I would certainly recommend Buy Abroad to anyone."
(Audrey Tranter, Thatcham.)
"We just wanted to drop you a line to thank you for the superb support we got from the Buy Abroad staff in Portugal. We gave them a brief of finding us a house in either Tavira, Portimao or Quarteira for under £250K and we were surprised at what a choice they came up with. It was a close call between a property we saw in Tavira and Portimao, but in the end we went for the townhouse in Portimao and are planning on moving in by the summer."
(Roy & Jean Travers.)
"After seeing you at the A Place in the Sun
exhibition in September, we planned our trip to Cyprus to investigate the investment opportunities over there.
We selected Buy Abroad as one of the three agencies we arranged to see.
We just wanted to write and let you know what a fantastic time we had, especially when we met your representatives Gill and Kev over there. Their knowledge and professionalism was outstanding, and we didn't feel pressurised at any time. They did what no others did, and showed us the areas, rather than just the developments. Gill and Kev were there for us any time we had questions, and guided us through the entire buying process; their professionalism and demeanour gave us the confidence and reassurance. They acted as a go-between to negotiate with the developer on our behalf, and we left having bought our first investment!
We will definitely be using them again in the future, and won't hesitate to recommend Buy Abroad to anyone we can."
(Martin & Karen Brown.)
"We would like to express our gratitude for your advice and honesty at the ExCel centre, and with regard to the way you organise viewings. Everything you advised was correct, the viewings were relaxed, not pressured at all, we were advised of the amenities in the local area, the situation with regard to towns, seafront etc., and spent two days with Debbie and John as though they were good friends just showing us around.
They had obviously done a good amount of research as we were thoroughly satisfied with the service given, the courtesy shown and the fact that nothing was too much trouble, even introducing us to a lawyer, again who we found to be above the normal expectations, and then sitting with us while contracts were explained.
We are now in the process of purchasing a property and would like to again express our gratitude to you, and ask also that you will pass on our praise to Debbie and John for their excellent service."
(Sue & Peter Lelean, Broadstairs.)
"The service we received from Buy Abroad was nothing short of first class. On our initial visit, our three-year-old daughter spen most of her time visiting properties with us, and, along with the extreme heat at the time, this could have caused her some distress. However, both Keith and Sherida did everything that they could to keep her amused, fed and watered while we (mum and dad) looked around properties.
This made what could have been a stressful time far more pleasurable.
Your panel lawyer, George Coucounis, worked diligently on our behalf and secured a good deal with the builder during the contracts negotiation, and we would have no hesitation in recommending his services.
Your staff in Cyprus are a credit to your company; please pass on our gratitude to them for going a lot further than we would normally have expected."
(Paul & Lynne Moran, Bradford.)
"After reading an article in A Place in the Sun
magazine featuring Cyprus we decided to seek out Buy Abroad, a company which had many properties mentioned in the article. We attended the A Place in the Sun
show at ExCel 2006 and met Buy Abroad.
We were very impressed with Paul Tomlin at Buy Abroad, booked an inspection trip and we arrived in Larnaca a few weeks later full of excitement and trepidation! We were met by Buy Abroad representatives Steve and Sherida Cooper who from start to finish could not have been more helpful and professional, not in the least bit pushy, which we were really worried about.
The result is that we have purchased a 2 bedroom off plan apartment in Oroklini which we are over the moon with. We will have to wait two years for it to be finished, but we have already been back this month and from a piece of earth in late April we now have the beginnings of our apartment. Steve and Sherida helped us all the way through the buying process with the bank, lawyer and the builder - they took all the worry out of the buying process.
It is rare to find a company and people who go the extra mile; we were really worried about pushy sales people trying to make us buy, but it was one of the nicest experiences we have ever had."
"Have just got back from Larnaca safe and well and wanted to take the opportunity to say how pleased we were with the way things were handled for us out there. Steve and Sherida did everything possible to make things go as smoothly as possible (and they did). We were very pleased we selected yourselves to find somewhere for us."
(Ron Hayton & Julie Smart.)
"Our Buy Abroad experience was certainly a good one and we would recommend anyone considering a purchase in Cyprus to follow in our footsteps. Your help, guidance and advice made the whole transaction pleasant and we also greatly enjoyed your company during our recent visit to Cyprus. Armed with the information you gave us and the suppliers to whom you introduced us, it all seems comparatively easy to arrange furnishings, utilities, etc. It would have taken us ages to acquire the local knowledge which you kindly made available to us."
(Anna & Frank Swindells.)
"I just wanted to let you know that I have nothing but praise for you and your team."
"Kevin and Gill were exceptional in helping us during our stay in Paphos. Nothing was too much trouble for them, they were professional and very friendly, offering answers to our questions without biased opinion. They are a credit to Buy Abroad and we wanted you to know that. Of all the companies represented at the exhibition we attended, we couldn't have been more fortunate than to have stopped at Buy Abroad. Thank you for all you have done."
(Toni & Gordon.)
"We managed to secure a lovely villa in our price range in Aiya Thekla, near to Aiya Napa. This was after being just about to put a deposit down on a property, only for the developer (who was with us) to receive a text message to say it had just been sold by one of her colleagues. She was as disappointed as we were and pulled out all the stops to secure the villa that we eventually bought on the same development, even though it was out of our price range initially.
The reason for writing is to say that we really want to thank Kevin and Gill from your team, without whose help and negotiating we could not have carried this through. They were absolutely fantastic for the whole trip - we really feel we have made our first friends in Cyprus and cannot thank them enough. From being on the verge of giving up to picking us up again to reach a successful conclusion, they helped us all the way through."
(Dave & Sue Crawley.)
"Just wanted to thank you for the three days we spent with you, we really enjoyed it and you produced everything that we needed to make a decision. To get things worked out before I returned was fantastic!"